TRACX Support

You don't need to take your phone with you during the race. The app uses the passages of the intermediate timing points and calculates your average spee...

Approximately a week before the event it is possible to find participants. It is possible participants are not yet uploaded in the app, when you are searchi...

When you have changed your race, it might be that this change has not been processed yet. Please check later or contact the race organizer.

The more intermediate times there are, the more accurate the athletes' positions will be. This is because we calculate someone's average speed based...