TRACX Support

For your own Event App, Series App of Timer App, you need an Apple Developer account. This is because we cannot publish all apps under one account. If you h...

Log in to your App Store Connect account: https://appstoreconnect.apple.com/. Click on 'Users and Access'.  Click the small '+' icon to i...

In order to publish or update your app, we need admin access to your account. Once you have done this, we can easily update your app from now on, through an...

All agreements in App Store Connect need to be accepted, before we can build or update your app. You can do this by following the steps below.  Log in to ...

All agreements in App Store Connect must be accepted before we can build or update your app. You can do this by following the steps below.  Navigate to...

We need to generate an API key so that we can easily update your app, using an integration between our TRACX dashboard and the App Store Connect portal. Thi...

You receive this mail when we are building your app or when we update your app. When we build an app, we automatically replace the certificate with a new on...