Vragen over het dashboard

I cannot connect with the Live Server
You can connect with our Live Server through the TCP/IP exporter. You can find the details of the setup in your TRACX dashboard when you navigate to Timing ...
Wo, 15 Dec, 2021 at 3:43 PM
What logic is applied to the start type timeline?
A passing from a main for a type start device is prioritized above a passing from a backup device For a type start we always use the last passing if multi...
Wo, 15 Dec, 2021 at 4:50 PM
What logic is applied on live rankings?
Live Rankings are always calculated on expected finish time: An athlete’s speed over the last segment (last split - second last split) Total race distanc...
Wo, 15 Dec, 2021 at 4:57 PM
How can I move an athlete to another race / wave?
There are two possibilities to move an athlete to another race / wave. Both have the same outcome. Either you use the action button from the athlete overvie...
Wo, 15 Dec, 2021 at 4:56 PM
How do live tracking updates / notifications work?
Live tracking updates / notifications are automatically sent by the system when an athlete passes a timing point. A set of standard notifications are create...
Wo, 15 Dec, 2021 at 4:53 PM
What logic is applied when a gunshot is set?
When a gunshot time is applied with a time earlier then the expected start time, the passings between the gunshot time and expected start time are being re...
Wo, 15 Dec, 2021 at 4:52 PM
How are positions sorted?
Depends if the ranking is based on Guntime or Chiptime Guntime: total time - gunshot time Chiptime: total time - actual start time The athlete who is ...
Wo, 15 Dec, 2021 at 4:57 PM
How can I change an athlete’s chipcode?
Sometimes an athlete has been given a new chipcodes just before the start of the race, or during the race. You can change the chipcode of an athlete in the ...
Wo, 15 Dec, 2021 at 4:55 PM
What logic is applied when I change the expected start time?
When the expected start time is updated to a time earlier than the previous expected start time, the passings between the new time and old expected start t...
Wo, 15 Dec, 2021 at 4:59 PM
How can I change an athlete’s validity?
In the race you sometimes have an athlete you need to DSQ or give a DNF status. There are two possibilities to set this state. Select the athlete from the...
Wo, 15 Dec, 2021 at 4:54 PM