TRACX Support
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Knowledge base
App users
Startnumber
2
The app does not want to validate my start number.
I registered late and cannot find my start number.
GPS
4
What is GPS?
Which GPS problems can occur?
Problems with GPS on Android devices
Issues on iOS with GPS
Live Tracking
4
Do I need to take my phone with me during the race to use live tracking?
I can’t find any athletes in Live Tracking.
I changed my race but it still shows the wrong race in the app.
How accurate are the athlete positions?
Athletes
1
How can I search for athletes?
App settings
2
How can I change from km to miles, or from miles to km?
How can I change the language?
Events
Questions about the dashbaord
13
I cannot connect with the Live Server
What logic is applied to the start type timeline?
What logic is applied on live rankings?
How can I move an athlete to another race / wave?
How do live tracking updates / notifications work?
View all 13
Translations and Language
2
How to work with PoEditor?
Why is my language not showing in the app?
Marketing Tips
2
Tips & Tricks app store optimisation
General marketing tips
Apple
7
Why do I need an Apple Developer account?
How do I invite TRACX into my account?
Why do I need to invite team TRACX into my account?
How do I review all agreements in App Store Connect?
How do I review all agreements in my Apple Developer account?
View all 7